Receive Guaranteed Response and Peace of Mind Through a Proactive Maintenance Strategy
Our breadth of LIFECYCLE Support Plans help you gain the greatest value from your technology investment by maintaining top performance of your instruments, maximizing uptime and productivity, and eliminating the uncontrollable cost of unplanned maintenance and repairs. In addition we offer flexibility in Support Plan options, response times, and upgrades. Contact a Support Plan representative now.
LIFECYCLE Support Plans
Learn how our Critical, Essential, Limited, and Proactive Support Plans will maintain top performance of your instruments. (more)
Increase Productivity
Use our Cost of Ownership Calculator to learn how a Thermo Fisher Scientific Support Plan can save you money and increase productivity.
Support Plan customers have access to our LIFECYCLE e-Support portal, which contains troubleshooting tips, problem resolution guidelines, servicing guidelines and part number identification. Access our LIFECYCLE e-Support portal (Knowledge Base) now.
LIFECYCLE Depot Services
Our LIFECYCLE Depot Services provide you with expert service from factory-trained engineers who use genuine OEM parts. Performance tests are conducted to ensure that your instruments meet all factory specifications before it is returned to you. Contact a Depot Services representative now.